AI standards

EZee Assist’s AI engine is meticulously developed to surpass the current AI security, privacy, and compliance protocols. Quality and security is ingrained in our foundation.

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Responsible AI.
Deployed with an
unwavering focus on security and safety.

access controls

You are in full control of your content. You can determine who should have access and the level of access.

No third-party

Your content will never be shared with or used by third parties for any software or LLM training purposes.


All data processing and computations are completed in secured and encrypted AWS cloud systems.

State-of-the-art security and compliance standards

Secured Cloud System

All data processing occurs within EZee Assist’s AWS EC2 cloud infrastructure. No customer data is utilized for training any language models by third parties.

Indexing Logic

All customer data and metadata are indexed and stored in machine-readable vector format in a secured cloud system.

Individualized Data Compartments

No cross-pollination of data – every customer’s data is secured in its own AWS EC2 servers. Customer data cannot be mixed with other customers’ data.

User Defined Permissions

All users must authenticate their access to EZee Assist. Moreover, our system can synchronize with the current access controls to match the user permission levels across customers’ tech stack.

PII Redaction Controls

Advanced AI models used by EZee Assist automatically censor Personally Identifiable Information (PII) from various data sources wherever possible.

Secured Encryption

All data encryption follows industry-leading standards, employing TLS 1.2/1.3 for transit encryption and AES 256-bit encryption for data at rest.

Frequently asked questions

Which Large Language Models (LLMs) are utilized by EZee Assist?

Our services utilize a combination of proprietary AI models developed by EZee Assist, open-source models, and specific models sourced from third parties.

How is customer data stored and encrypted?

All data is encrypted to industry-leading standards, employing TLS 1.2/1.3 during transit and AES 256-bit encryption while at rest. Furthermore, your data is compartmentalized into dedicated AWS EC2 instances, ensuring complete separation to prevent any inadvertent access or interaction with content from other customers.

What procedures do you follow for managing Personally Identifiable Information (PII)?

During the integration process, you have full control to specify the data sources and fields integrated into EZee Assist, as well as manage user permissions accordingly. Moreover, EZee Assist utilizes advanced AI models to automatically sanitize and redact customer PII from multiple data sources wherever possible.

How is customer data used with AI models?

All handling of customer data takes place within EZee Assist’s secure AWS cloud environment. There is no sharing of customer data with third-party vendors, and it is never employed in the training of Large Language Models (LLMs).

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We value your feedback

If you come across any vulnerabilities within the EZee Assist environment, please reach out to us at Additionally, for any inquiries regarding EZee Assist's security measures, you can also email us. Your security is our top priority, and we are committed to addressing any concerns promptly and effectively.