For field coaches and FBCs

Walk into every call already prepared. Then have your plays run where you can’t be.

Q: Will I still know what's happening at my locations?

You see every question asked and every answer given, by location. More visibility than you have today, not less.

Q: What if it tells an owner the wrong thing?

It answers only from material your brand has approved, and it cites the source every time. When it isn't confident, it stops. The question becomes a ticket routed to you with the full conversation attached.

Q: Do I have to build these plays myself?

You can. Most teams start from what HQ has already published and adjust from there.

The questions, the chasing, and the report building stop reaching you. What each of your locations needs is waiting when you sit down, and the play you build once runs at all of them.

Speak to an expert See the week

West territory · Monday 7:00am · 12 locationsYour brief

Assembled overnight · bookings · labour · ramp · compliance

Needs you this week

Ranked 1#402Ramp behind cohort, week 6first coaching call→ What the fastest 10 openings did in week 6, attached

Ranked 2#331Bookings 62% vs 80% targetthird soft week→ Reactivation draft ready, 340 lapsed clients

Ranked 3#519Labour 14% over standardtwo weeks running→ Schedule variance by daypart, ready to open with

Since you last spoke✓#331 owner approved and sent the reactivation offer Friday✓#214 built a closing audit, now running network-wide✓#087 refund escalation resolved, policy cited

Ranked by need, not by who asked · every number traced to its source

You were hired to grow locations. Here is what gets to you first.

Thirty locations, one calendar, and your best work fits in what’s left.

The same five questionsFive locations, five channels, one morning. You answer each of them personally.

The chaseInsurance, training, audit docs, P&L. Each on its own clock, each needing a nudge.

The prep taxTwo hours pulling numbers from four systems before a one-hour call.

The triageThirty locations, one calendar. Whoever is loudest gets the hour.

Monday to Friday, with EZee running.

The same territory, the same twelve locations. What changes is what your hours go to.

West territory · this week12 locations

Assembled overnight · ranked by need, not by who asked

Monday · 7:00am

The brief is waiting.

Twelve locations ranked by need, what changed since you last spoke, and what to open with on each call.

The thing you’d do for every location, done for every location.

Describe the play once, in plain language, no fields to configure. EZee Assist runs it wherever it applies, in each location’s own context, and HQ approves anything that publishes network-wide.

How publishing is governed

“When next week drops below 70% booked, check what campaigns are running and pull the lapsed client list. Draft the reactivation offer, hold it for the owner to approve, and tell me it went out.”

What happened, location by location

#33162% bookedDraft ready, owner approved FridaySent

#05258% bookedSeasonal threshold set by HQNo action

#11866% bookedPromo already running, suggested extending itSuggested

#40251% bookedNew owner, week sixTo you

One play, four locations, none of them treated the same.

EZee clears the way, so your coaching gets amplified.

Nothing reaches an owner, a customer, or your books without a human approving it. The judgment was always the job. EZee handles everything else.

EZee handlesThe repeated questionThe deadline chasePulling and formatting the numbersRunning the play at every locationDrafting what goes out

You decideWhich of the three problems to fix firstWhether a number is noise or the start of somethingHow to say it to an owner who's defensiveWhat the play should beWhether it goes out

“Since we implemented EZee Assist, my owners not only get faster answers to their questions and a shorter path to the resources we have for them, but my human-power has been reallocated to coaching, relationship building, and innovation. The impact of that has led to increased owner retention, more topline revenue, and happier employees at my HQ!”

Jami StiglianoFounder & CEO, DivaDanceRead the case study

What coaches ask first.

Will I still know what's happening at my locations?More than now. Every question asked, every play that ran, and every escalation is visible in your brief, ranked and traced to its source. What disappears is the answering, not the awareness.

What if it tells an owner the wrong thing?EZee Assist answers only from your brand's approved material, cites the source on every answer, and below the confidence threshold opens a ticket for a person instead of guessing. Anything outbound waits for a human.

Do I have to build these plays myself?Plays come from everywhere. You can build them, HQ publishes the network-wide ones, top franchisees contribute what is proving out at their own locations, and EZee proposes plays on its own by watching what works across the network. Coaches hold the pivotal role: as creators and curators, your experience, observations, and intuition decide what gets built and what stays.

Franchisor / HQWhat your leadership sees

FranchiseesWhat your owners get

ReportingHow the brief is assembled

Bring us one of your territories.

We’ll build the Monday brief for it and show you what would have been waiting for you this week.

Speak to an expert